"US orders shipped via USPS First Class, USPS Priority, and UPS Ground typically take about 2-5 days to arrive from the time they’re shipped. Fortunately, any order you place before 4:00p on a weekday or 1:00p on a Saturday will ship out the same day, keeping your wait times to a minimum.
We cannot provide any guarantees on delivery times for International shipments because the Postal Service is not required to scan packages to update tracking information once the package has left the United States. First-Class International mail can take up to 20 business days to arrive to its destination.
If you feel that your order is taking a long time to reach you, check the tracking link that was emailed to you when your order shipped. It may simply be delayed and will most likely arrive in the next few days.
If the tracking information appears to show abnormal activity or is showing an error message, please contact us at email@example.com. You can also use the chat feature on our website or call us between 9:00a and 5:00p CST Monday through Friday, and 9:00a to 2:00p on Saturdays."