Why did I not receive free shipping? Sarah February 03, 2018 22:50 Updated Follow You must be located in the USA! In order to receive free shipping over $50 your total must still be over $50 after using a coupon code or this will not work. Please verify that your order is above $50 after you have entered a coupon code. Related articles Turning on/off my e-cig? Comments 0 comments Please sign in to leave a comment.